ERAMI Gift Shop Shipping Policy

Welcome to ERAMI! We are delighted to serve our customers across India. Please read our shipping policy carefully to understand how we handle your orders and deliveries.

Shipping Areas

We currently ship exclusively within India. We are committed to delivering your orders promptly and safely, no matter where you are in the country.

Shipping Rates

• Standard Shipping: Free for all orders above ₹500.
• Orders Below ₹500: A flat shipping rate of ₹50 will be applied.

Processing Time

• Orders are processed within 1-2 business days.
• Orders placed after 12 PM IST will be processed the next business day.
• No orders are processed on Sundays and public holidays.

Delivery Time

• Standard Delivery: Typically takes 3-7 business days, depending on the location.
• Delays might occur due to unforeseen circumstances such as weather, holidays, or remote locations.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking details.
• You can track your order using the tracking number provided in the email.

Address Accuracy

• Please ensure your shipping address is correct and complete.
• We are not responsible for orders delivered to incorrect addresses provided by the customer.

Delivery Issues

• If there is any issue with your delivery, such as damaged or missing items, please contact our customer service within 48 hours of delivery.
• For any delivery-related queries, reach out to our customer support team at support@erami.com.

Special Instructions

• If you have any specific delivery instructions, please mention them at the time of placing the order.
• Our delivery partners will do their best to accommodate your requests.

Contact Us

For any questions or concerns regarding our shipping policy, please feel free to contact us:

• Email: support@erami.com
• Phone: +91 8791791632 (Mon-Sat, 9 AM – 6 PM IST)

Thank you for choosing ERAMI! We are committed to providing you with the best shopping experience.